Bwin Review

Bwin.com has been developed to very high level in last years, especially after domain was renamed from betandwin.com. Interface is very intuitive and friendly one. Users have fast access to the betting tree in the left side of the page, current live events in the right, and the always-seen bet slip (upper right corner). Following a sport's link from the betting menu, users can choose between all currently available events and markets for this sport. Web site offers many helpful features such as stats, bet search and livescore. The site isn't the fastest for navigation though, this being a result of the many betting markets and options available. Flash objects are very nicely designed but can cause some troubles to users with slower connection. Customers can choose their favorite odds format: decimal, fractional or American style. Site is available in 21 languages: English, Spanish (plus Catalan), German, French, Italian, Dutch, Portuguese, Danish, Swedish, Norwegian, Czech, Polish, Slovenian, Russian, Greek, Turkish, Romanian, Hungarian, Croatian and Bulgarian. You can select an appropriate currency (18 different worlds currencies are available) and a convenient time zone too. Bwin has developed a very good mobile betting system too. Another good feature is their 'b'direct' software, which shows current live streaming events, live betting markets, livescores, etc. Web site offers customers very comprehensive team statistics too.
Category evaluation: Excellent

Bwin uses secure and tested encryption technology from VeriSign®. Online transactions are protected by a reliable security system of a worldwide accredited clearing partner, which guarantees that its payment system is available at least 99.5% of the time in a month.
Category evaluation: Excellent

Supported transaction methods: credit and debit cards, bank wire transfer, PayPal, Neteller, Moneybookers, Paysafecard, prepaid cards (Freebet Card), Click&Buy, Western Union. Please note that not all of these are available for customers from all countries. Check web site for complete transaction details for every country. Minimum and maximum deposit and withdrawal limits depend on the payment method used and customer's residence. Minimum deposit or withdrawal amounts are usually 10 EUR, maximum limit per transaction is up to 8000 EUR for selected methods. Deposits through credit and debit cards, e-wallet services and prepaid cards are instant and free of charge. Credit and debit cards withdrawals are also free but there is a deposit fee of 2 %. Fastest withdrawal methods are e-wallets (within 24 hours, usually even faster), credit and debit cards - up to 5 days. For your own security and due to Bwin's license agreement, you will be required to provide Bwin with the copy of a photo and some ID upon your first payout of winnings. This is a standard procedure required from many bookies.
Category evaluation: Excellent

Minimum bet is 0.5 EUR. The winning limits for each user and week are 100 000 EUR (or respective amount in other currencies), the winning limits for each user and bet are 10 000 EUR. Maximum bet stake depends on the respective market and event. Limits for most small and unknown leagues and events are set as low as 10-12 EUR per bet usually (and some events aren't available for combination bets). As most other bokmakers, Bwin reserves the right to set individual limits for winning players. This makes Bwin not recommended bookmaker for pro punters, staking big amounts regularly.
Category evaluation: Very Poor

Customer support can be contacted through e-mail (option to send e-mail directly through the site) and telephone. Customer support e-mail is support.en@bwin.com (e-mail changes depending on your language selection). The agents are at your disposal daily from 08.00 to 24.00. Telephone number: 00350 777 61 (from Monday to Sunday from 10.00 – 22.00 GMT+2), and fax number: 0043-1-5856044-18. Support is not always fast to answer, but that can be expected with 1 million registered users.
Category evaluation: Should be better

Bwin offers their customers nice opportunity to receive fans articles and merchandise just by gathering 'betting market points'. Points are collected with each bet placed. Articles include teams outfits (Milan, Real Madrid), sports bags, USB storage devices, etc. All details can be found through 'b'inside' link on the main page. Every customer is eligible for the so called 'Friendship bonus' for referring friends - 10 EUR freebet (both for you and your friend). Bonuses up to 100 EUR for casino and poker players are offered too, please check the web site for full Terms&Conditions.
Category evaluation: Excellent