Bwin Review

Bwin.com has been developed to very high level in last years, especially after domain was renamed from betandwin.com. Interface is very intuitive and friendly one. Users have fast access to the betting tree in the left side of the page, current live events in the right, and the always-seen bet slip (upper right corner). Following a sport's link from the betting menu, users can choose between all currently available events and markets for this sport. Website offers many helpful features such as stats, bet search and livescore. The site isn't the fastest for navigation though, this being a result of the many betting markets and options available. Flash objects are very nicely designed but can cause some troubles to users with slower connection. Customers can choose their favourite odds format: decimal, fractional or American style. Site is available in 20 languages: English, Spanish (plus Catalan), German, French, Italian, Dutch, Portuguese, Danish, Swedish, Norwegian, Czech, Polish, Slovenian, Russian, Greek, Turkish, Romanian, Hungarian and Croatian. You can select an appropriate currency (18 different worlds currencies are available) and a convenient time zone too. Bwin has developed a very good mobile betting system too. Another good feature is their 'b'direct' software, which shows current live streaming events, live betting markets, livescores, etc. Website offers customers very comprehensive teams statistics too.
Category evaluation: Excellent

Bwin uses secure and tested encryption technology from VeriSign®. Online transactions are protected by a reliable security system of a worldwide accredited clearing partner, which guarantees that its payment system is available at least 99.5% of the time in a month.
Category evaluation: Excellent

As mentioned above users have all-time access to the betting menu. Bet search button is very useful, saving users from some additional scrolling. All betting options for a single event can be revealed with a single button. Your betting slip is always visible in the upper right. Very rich list of combination bet types and systems are available in case of multiple selections in the slip. Overall betting procedure is quite fast, reliable and secure. Inexperienced users may have some troubles though and will need some time to adjust to the diversity of the site. There has been quite a worrying tendency about live betting settlement lately. Many customers report similar problems, i. e. wrong settlement of live bets, mistaken odds, etc. Bwin should take the required actions to prevent such misunderstandings in future.
Category evaluation: Excellent

Minimum bet is 0.5 EUR. The winning limits for each user and week are 100 000 EUR (or respective amount in other currencies), the winning limits for each user and bet are 10 000 EUR. Maximum bet stake depends on the respective market and event. Limits for most small and unknown leagues and events are set as low as 10-12 EUR per bet usually (and some events aren't available for combination bets). As most other bokmakers, Bwin reserves the right to set individual limits for winning players. This makes Bwin not recommended bookmaker for pro punters, staking big amounts regularly.
Category evaluation: Very Poor

Customer support can be contacted through e-mail (option to send e-mail directly through the site) and telephone. Customer support e-mail is support.en@bwin.com (e-mail changes depending on your language selection). The agents are at your disposal daily from 08.00 to 24.00. Telephone number: 00350 777 61 (from Monday to Sunday from 10.00 – 22.00 GMT+2), and fax number: 0043-1-5856044-18. Support is not always fast to answer, but that can be expected with 1 million registered users.
Category evaluation: Should be better

Bwin offers their customers nice opportunity to receive fans articles and merchandise just by gathering 'betting market points'. Points are collected with each bet placed. Articles include teams outfits (Milan, Real Madrid), sportsbags, USB storage devices, etc. All details can be found through 'b'inside' link on the main page. Every customer is eligible for the so called 'Friendship bonus' for referring friends - 10 EUR freebet (both for you and your friend). Bonuses up to 100 EUR for casino and poker players are offered too, please check the website for full Terms&Conditions.
Category evaluation: Excellent